If you are a current Striker Systems customer requiring technical assistance, please open a support ticket through our online support portal by emailing our technical support department at Support@StrikerSystems.com.

Dependable and responsive technical support is critical for advanced manufacturing operations. Striker Systems offers the Advantage Technical Support program for unsurpassed technical support of your Striker sheet metal CAD/CAM solutions.

New support tickets can be opened automatically through an online support portal or simply by emailing Striker technical support. This immediately places a new support ticket in front of a Striker support technician for review. The support technician will respond promptly with a resolution or with a plan for gathering additional details.

Advantage Technical Support provides the industry’s fastest, most consistent response times. New support tickets are responded to the same day when opened prior to 3:00PM Central Time.

If it becomes necessary to gather additional details to resolve a support issue, all Striker CAD/CAM products include a built in e-transmit capability. Simply select the Request Technical Support command and the current working session with all supporting files is automatically zipped up and transferred to the Striker support team for analysis.

As necessary, a Striker support technician can initiate a remote web conference to demonstrate usage techniques, verify procedures, or validate a system configuration. It’s as effective as an onsite visit!

As part of the Striker Advantage Technical Support program, Striker Systems makes a CNC programming service available to assist your organization with the programming of your CNC equipment in the event your programming system goes down for any reason. Contact Striker Systems at 1-800-950-7862 for details and pricing.