1. Quotation and Order Acceptance
The quotation is valid through the "Valid Thru" date shown on the quotation.
After that date, pricing and availability are subject to change.
Purchaser accepts the quotation and these terms by signing and returning
the quotation, issuing a purchase order that references the quotation,
making payment, or accepting delivery of the quoted products or services.
An order becomes binding on Striker when Striker issues an order
acknowledgment, accepts payment, or begins performance.
Any additional or different terms contained in Purchaser's purchase order,
vendor portal, or other document are rejected unless expressly accepted in
writing by an authorized representative of Striker.
The quotation controls pricing, quantities, payment terms, and other
transaction-specific provisions. The applicable Striker Software License
Agreement provided with the quotation controls the licensing and permitted
use of software. These Sales Terms and Conditions control the sale,
delivery, payment, and performance of products and services. Any mutually
signed written amendment will control over inconsistent provisions.
2. Prices, Taxes, and Payment
Purchaser shall pay the prices stated in the quotation in accordance with
the payment terms stated in the quotation. Unless otherwise stated, prices
exclude applicable sales, use, excise, withholding, and similar taxes.
Purchaser is responsible for such taxes, except taxes based on Striker's
net income.
A valid exemption certificate must be provided before invoicing or delivery
for a tax-exempt purchase.
Past-due amounts will accrue a service charge of one percent (1%) per month,
calculated on a simple, non-compounding basis, or the maximum amount
permitted by law, whichever is less. Purchaser shall reimburse Striker for
reasonable collection costs, including attorneys' fees, incurred in
collecting overdue amounts.
For overdue accounts, Striker may withhold undelivered software licenses,
activation information, updates, support, training, implementation, and
other services until the account is brought current. Purchaser may not
withhold or offset payment because of a claim unrelated to the applicable
invoice.
If an invoice remains unpaid for ten (10) days after Striker provides
written notice of delinquency, Striker may suspend support, services,
updates, and use of software licenses delivered under the unpaid invoice
until all past-due amounts are paid. Striker will not suspend software
licenses that have been fully paid.
3. Delivery and Scheduling
Software and documentation may be delivered electronically. Electronic
delivery is complete when Striker makes the software, download, license
file, activation information, or documentation available to Purchaser.
Delivery, implementation, machine-driver development, and service dates
are estimates unless the quotation expressly states that a date is
guaranteed. Dates may be adjusted for delays caused by Purchaser, machine
or system availability, third-party suppliers, inaccurate or incomplete
information, or circumstances beyond Striker's reasonable control.
Purchaser is responsible for promptly providing the information, system
access, sample files, personnel, equipment availability, and approvals
reasonably required for Striker to perform the order.
4. Software License and Ownership
Striker software is licensed, not sold. Purchaser's right to install and
use the software is governed by the applicable Striker Software License
Agreement and the license quantities and restrictions stated in the
quotation. Striker will provide the applicable Striker Software License
Agreement as a separate document with the quotation before Purchaser
accepts the quotation. The Software License Agreement provided with the
quotation is incorporated into these terms by reference.
Striker and its licensors retain all ownership and intellectual-property
rights in Striker software, machine drivers, postprocessors, interfaces,
utilities, documentation, training materials, templates, methods,
modifications, and derivative works. No ownership rights are transferred
to Purchaser.
Unless expressly stated otherwise in the quotation, custom configuration,
machine-driver development, postprocessor development, or integration work
does not constitute work made for hire and does not transfer ownership of
the underlying software, tools, methods, or source code to Purchaser.
Technology Assurance Program, technical-support, and other renewable
service benefits apply only during the purchased term. Renewal is optional
unless otherwise stated and will be offered at the pricing and terms then
in effect.
5. Machine Information, Program Validation, and Safety
Purchaser is responsible for providing accurate information concerning its
machines, controllers, options, tooling, material-handling systems, robots,
software versions, network environment, and production requirements.
Machine drivers, postprocessors, interfaces, automation functions, and
related software are developed or configured based on the information and
samples provided by Purchaser and applicable equipment suppliers. Changes
to a machine, controller, firmware, tooling, equipment configuration,
third-party system, or production process may require additional
configuration or services at Striker's then-current rates.
Purchaser is responsible for reviewing, testing, and validating all CNC
programs, tooling instructions, machine settings, automation instructions,
and other software output before production use. Purchaser shall maintain
appropriate backups and shall operate all machinery in accordance with the
machine manufacturer's instructions, applicable safety requirements, and
Purchaser's own safety procedures.
Striker software does not replace trained personnel, machine guarding,
safety controls, or Purchaser's responsibility for safe machine operation.
6. Implementation, Training, and Onsite Services
Purchaser shall provide a safe and suitable work environment, functioning
equipment, required system access, and appropriate personnel for scheduled
implementation, validation, training, and onsite services.
Purchaser is responsible for travel expenses identified in the quotation
and for additional reasonable travel costs caused by Purchaser-requested
changes or delays.
If Purchaser cancels or reschedules onsite services with fewer than five
(5) business days' notice, Purchaser will be responsible for nonrefundable
travel expenses and may be charged for one scheduled service day. Striker
may waive these charges in its discretion.
Services outside the scope stated in the quotation, including additional
training, machine changes, repeat validation, data correction, network or
hardware work, and delays caused by unavailable or nonfunctioning
equipment, may be billed separately with Purchaser's approval.
7. Changes, Cancellation, and Refunds
After Striker accepts an order, Purchaser may not cancel or materially
change it without Striker's written consent.
Delivered software licenses, upgrades, activation information, renewal
memberships, custom machine drivers, postprocessors, interfaces,
automation development, and completed services are nonreturnable and
nonrefundable except as expressly provided in the applicable Software
License Agreement.
If Striker approves cancellation of an undelivered or partially completed
order, Purchaser shall pay for work performed, products delivered,
noncancelable commitments, and reasonable costs incurred before
cancellation.
8. Limited Warranty
Software warranties and remedies are exclusively those stated in the
applicable Striker Software License Agreement.
Striker warrants that professional services will be performed in a
professional and workmanlike manner. Purchaser must notify Striker in
writing of a claimed failure within thirty (30) days after completion of
the affected services. Striker's obligation and Purchaser's exclusive
remedy will be, at Striker's option, to reperform the nonconforming portion
of the affected services or refund the fees paid for that nonconforming
portion.
Except for the express warranties stated in the applicable Software
License Agreement and this section, and to the maximum extent permitted by
law, Striker disclaims all other warranties, whether express, implied,
statutory, or otherwise.
Third-party equipment, software, controllers, robots, operating systems,
and components are subject only to warranties provided by their respective
manufacturers or suppliers.
Striker is not responsible for incompatibility, interruption, or
additional work resulting from changes to third-party hardware, machine
controllers, firmware, operating systems, security software, networks, or
other systems after delivery or validation.
9. Limitation of Liability
To the maximum extent permitted by law, Striker will not be liable for any
indirect, incidental, special, exemplary, punitive, or consequential
damages, or for loss of profits, revenue, production, business opportunity,
use, data, materials, or anticipated savings, arising from or relating to
the quotation, products, software, or services, regardless of the legal
theory asserted and even if advised that such damages were possible.
Striker's total aggregate liability arising from or relating to a
quotation, product, software license, or service will not exceed the amount
actually paid to Striker under the applicable quotation for the product or
service giving rise to the claim.
These limitations do not apply to Purchaser's payment obligations or to
liability that cannot legally be excluded or limited.
10. Confidentiality
In connection with an order, either party may receive confidential
business, technical, or manufacturing information from the other,
including part designs, production data, pricing, and software
configuration. The receiving party shall use that information only to
perform its obligations under the order, protect it with reasonable care,
and disclose it only to employees, contractors, or advisors who need it
and are bound by confidentiality obligations at least as protective as
this section.
These obligations do not apply to information that is or becomes public
without breach of this section, was already rightfully known to the
receiving party, is independently developed without use of the disclosing
party's information, or is rightfully received from a third party without
a confidentiality obligation. A party may disclose confidential
information to the extent required by law or legal process, provided it
gives the other party reasonable advance notice where legally permitted.
These confidentiality obligations will continue for five (5) years after
disclosure, except that trade secrets will remain protected for as long as
they qualify as trade secrets under applicable law. If the parties have
entered into a separate nondisclosure or confidentiality agreement, that
agreement will control over this section to the extent of any conflict.
11. Export Control
Striker software, documentation, license keys, access information, and
related technology may be subject to United States export-control and
economic-sanctions laws. Purchaser shall comply with all applicable United
States export-control and economic-sanctions laws in connection with those
items and shall not export, reexport, transfer, release, or provide access
to them for a prohibited destination, end user, or end use. Purchaser
represents that neither Purchaser nor, to Purchaser's knowledge, the
intended recipient is a restricted or prohibited party. Striker may
suspend or refuse delivery or performance when reasonably necessary to
comply with applicable export-control or sanctions requirements.
12. Force Majeure
Neither party will be liable for delay or failure to perform, other than a
payment obligation, caused by circumstances beyond its reasonable control,
including natural disasters, fire, labor disruption, transportation
interruption, government action, utility or internet failure, cyberattack,
epidemic, war, civil unrest, or failure of a third-party supplier.
The affected party shall provide reasonable notice and resume performance
as soon as reasonably practical. If a force majeure event prevents a
party's performance, other than a payment obligation, for more than sixty
(60) consecutive days, either party may terminate the affected order on
written notice. Upon termination, Purchaser shall pay Striker for products
delivered, services and development work performed, noncancelable
commitments, and reasonable costs incurred through the termination date.
13. Governing Law and Venue
The quotation, these terms, and the parties' relationship will be governed
by the laws of the State of Tennessee, without regard to conflict-of-law
principles.
Any legal action arising from or relating to the quotation, products, or
services shall be brought in a state court located in Robertson County,
Tennessee, or in the United States District Court for the Middle District
of Tennessee, Nashville Division. Each party consents to the jurisdiction
and venue of those courts.
14. General
The quotation, these Sales Terms and Conditions, the applicable Software
License Agreement, and any mutually signed amendment constitute the entire
agreement concerning the order and supersede prior proposals,
representations, and communications concerning that order.
No amendment or waiver is effective unless in writing and signed by an
authorized representative of the party against whom it is asserted.
Striker's failure to enforce a provision is not a waiver of that provision.
If any provision is held unenforceable, it will be enforced to the maximum
extent permitted, and the remaining provisions will remain in effect.
Purchaser may not assign or transfer an order or its rights under these
terms without Striker's prior written consent. Striker may assign these
terms or an order in connection with a merger, reorganization, acquisition,
or sale of the applicable business or assets. Any attempted assignment in
violation of this paragraph is void.
Electronic signatures, electronically transmitted copies, and counterparts
will be treated as originals.
Purchaser Acceptance
By signing below, issuing a purchase order that references the quotation,
making payment, or accepting delivery of the quoted products or services,
Purchaser confirms that it has received and accepts the quotation, these
Sales Terms and Conditions, and the applicable Striker Software License
Agreement provided with the quotation.